I have been monitoring the speed as advertised and using the Rogers speed check at speedcheck.rogers.com/en.html and have only gotten as high as 33.97 down and 5.38 up. Reading through you post again, I had a few thoughts on the speed issue. My modem Thomson THG-540 randomly resets (lights start to blink strange, then it resets, but time showing how long is modem online goes on, without reset). - edited I have been on the Rogers support teflon cycle when it is everybody elses problem except their's. If there is a wire that is not connected correctly or perhaps loose, depending on which one it is, the two devices will auto-negotiate down to some common data rate that they can both agree on. This error message is DOCSIS event message is R01.0, Ranging Request. The process repeats until the modem and the CMTS establish communication at an acceptable level. Am I correct? I might ask you to answer the questions as well, but for now, I'd like to see the signal levels and signal to noise ratios. The tech re-sets both and it has been working somewhat acceptable since. Power 46 dBmV. I recommend you go and buy a new modem, best buy, office max, etc... Diskutiere No Ranging Response received - T3 time-out im FRITZ!Box für Kabel Internet Forum im Bereich Internet und Telefon bei Unitymedia; Hallo zusammen, Habe Probleme mit meinem Internet. Check as well the WAN uptime and see if it has reset to 0 when this drop occurs. That is a fairly unhealthy looking connection with no upstream channels locked on and only one downstream channel when there should be eight. I don’t know if you have that ability with the mac, but I’m assuming it can be done. Does it always acquire the same downstream channel? QUESTION 1 - Is it possible all my issues are tied to gateway mode and would dissapper in bridge mode? Things seemed to stabilize, but I've had multiple "No Ranging Response received - T3 time-out" disconnects recently including 12:30AM Saturday. Some cable modem models/brands may have cleaner upstream signal reducing the number of T3 timeouts (reportedly Zoom 5341-00-00J, for example) T4 Timeout - Received Response to Broadcast Maintenance Request, But no Thanks very much for the quick reply and your questions, its certainly a lot more than I got from the Rogers tech. De netwerkhistorie laat zien: No Ranging Response received - T3 time-out. The CMTS and modem ping-pong as a way for the CMTS to know the CM is still alive for the CMTS to make adjustments to the CM. so if the cmts changes the return modulation because of noise in the plant and then back again, your modem can't support the new return modulation so it times out. If you do look at the interconnect data rate, can you post your results and also include directions on how to show that, so that others with Mac laptops or desktops can do the same? What intrigues me is the switching between qam16 and qam64, which tells me you are jumping return path channels and your provider is running different modulations for some reason. In that case the problems are with the modem and RG6 cabling. The cable modem is certified to work on any Euro-DOCSIS based HFC cable system and is certified Euro-DOCSIS 2.0 by Excentis"). go to the connection tab and double check your power levels. Error priority: critical. That kinda gets the point accross. The connection problem has virtually went away, I had another critiacl error show up again this morning. 2016/4/23 21:58:02 Firewall Blocked Can you tell if the modem is frequency hopping? It is in gatweway mode. Sometimes restarting the modem helps, but not always. Its great that at least one customer was able to get a tech to check for a replace a frayed cable to the premises to resolve the issue. I don't think the modem you have supports docsis 2.0. docsis 1.1 yes, but 2.0 I'm not sure. Event Type Code: 24 8: 2020-12-11 03:32:24 82000400 critical Received Response to Broadcast Maintenance Request, But no Unicast 10:10 PM. Atttempting continuous pings from that location to the home system shows packet loss at varying rates. Error Event: No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0; Error type: 82000700. Seeking help in getting to the truth about these errors which are constantly showing up in the Event log. 2010-01-25 14:32:00 3-Critical R02.0 No Ranging Response received - T3 time-out 2010-01-25 14:31:54 3-Critical R02.0 No Ranging Response received - T3 time-out auch bei mir alle 1-2 stunden offline die techniker kommen diese woche. 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